High impact initiatives to transform culture



RCS training programs rest on a core of intellectual property developed over 8 years. This includes a strong theoretical foundation for coaching, a codified process for best practice in coaching conversations, a complete system for delivering an internal coaching engagement, a training system that can be scaled to roll out to thousands of leaders at low cost, tools for measuring the impact of initiatives and consulting services to help integrate coaching into an existing culture. Scroll down for more details.


Strong theoretical framework
A hard science for how and why coaching works enables deeper embedding of new skills.
 •   Read about the neuroscience of leadership &coaching in a feature article in Strategy & Business Magazine June 2006
     There are other great articles at Strategy-Business.com
 •   Coming July 2006: 'A brain-based approach to coaching' feature article



Best practice in coaching conversations
Learn a codified process for short, effective coaching dialogues whatever the content is. Significantly improves leaders' ability to facilitate positive change in other people's performance and effectiveness.
•   Learn more from David Rock's new book 'Quiet Leadership'


A complete formal internal coaching system

A complete process map of how to run a quality coaching session, plus a map of a measurable, goal-focused coaching engagement of 3 to 6 months duration.
•    Review some research on the impact of internal coaching programs


Scale up training at low cost while ensuring learning is embedded
A powerful methodology for delivering training in a coaching style: in small bites over time, with activities in between.  
•    Feedback on short, widescale programs
•    Research on the use of teleconference to deliver learning



Measure the impact of our programs
A range of tools for measuring the impact of coaching on individual and organizational performance.
•    Review a summary of our approach to measurement


Consulting services to integrate coaching skills into an existing culture
Extensive experience in the steps required for integrating coaching into a whole culture.
•    See a summary of our approach to consulting


From these resources we have a series of specific training initiatives which can be delivered as-is or tailored to an organizations needs.





Workplace Coach Certification
Develop teams of internal coaches to drive performance, improve culture or increase retention.
Our integrated program has trained over 500 internal coaches inside diverse organizations over 6 countries. Give your coaches the training and support they need in minimum time. Provide top talent with internal coaches to help them fulfill their potential, at a fraction of the cost of external coaching.

>> Click here to download a full program overview
Contact us for more information.


Performance Leadership

Transform your managers' ability to drive performance, both at annual review time, and day to day.
An intensive skills focused program for busy leaders that helps them create new ways of having conversations around poor, average and high performance scenarios.
>> Click here to download a full program overview
Contact us for more information.


Mastering Feedback
Two of the biggest complaints today by staff are a lack of feeling appreciated and a lack of good feedback. This program focuses on both areas, giving managers new sets of skills and ensuring these are hardwired as habits.
>> Click here to download a full program overview
Contact us for more information.


The Art of the Coach

This program is designed to give managers an introductory set of coaching skills for any situation that requires coaching.
>> Click here to download a full program overview
Contact us for more information.


"I got more insight about myself and other people from this one course than I have in my entire formal education, including law school."

 

"Simply the best content and activities of any training course I have attended."

"Excellent connection between actual training and written materials."



RCS widescale projects to date include:

A Fortune 100 Technology Firm
- Designing coaching skills programme for roll out to 8,000 leaders using internal trainers; included train the trainer programme.

IBM - consulting on development of IBM's own coaching models at a global level

AIG - consulting on development of internal coaches to support hundreds of high potentials

HSBC - development of teams of internal coaches to support retention and drive performance

Deloitte, New Zealand
- developing coaching skills with line managers, covering around 100 individuals to date.

Australasian professional services firm
- developing teams of in-house certified coaches over 3 years

Memorial Sloan Kettering Cancer Center - creating a team of leadership coaches

Contact us for detailed case studies of more information about any of these programs.